1. Introduction
Jango Construct Pty Ltd (ABN ), trading as Jango Construct, provides building and construction services throughout Melbourne VIC. We are committed to protecting the privacy of our clients, suppliers, subcontractors and website visitors. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).
2. What personal information we collect
The personal information we collect depends on the nature of your dealings with us and may include:
- Your name and, where relevant, the name of your business or organisation;
- Your email address and other contact details you choose to provide;
- The address of the property where building or construction work is proposed or underway;
- Details of your enquiry, project requirements, budget and preferred timeframes;
- Records of correspondence between you and our team, including quotes and project documentation;
- Information required to comply with statutory obligations, such as building permits, contracts and workplace safety records.
Where it is reasonable and practicable, we collect personal information directly from you. We may also collect information from third parties, such as a person who refers your project to us or a builder or consultant engaged on your project, where you have consented to that disclosure or it is otherwise permitted under the APPs.
3. How we collect information
We collect personal information when you:
- Submit an enquiry or quote request through our website or by email to ceo@jangoconstructau.space;
- Engage us to carry out building and construction services;
- Communicate with our team on site, by email or through our social media channels;
- Visit our website, where anonymous usage information may be collected automatically (see section 7).
4. Why we collect personal information
We collect, hold and use personal information for purposes including:
- Responding to your enquiries and preparing quotations;
- Planning, delivering and managing building and construction projects;
- Invoicing, record keeping and general administration;
- Engaging and coordinating subcontractors, suppliers and consultants;
- Complying with our legal and regulatory obligations under Victorian and Commonwealth law, including building, contracting and work health and safety legislation;
- Sending you information about our services, where you have consented or where permitted by law.
If we do not receive the personal information we require, we may not be able to provide our services or respond to your enquiry.
5. Disclosure of personal information
We do not sell or rent your personal information. We may disclose it to:
- Subcontractors, suppliers and consultants engaged to deliver your project;
- Our professional advisers, including accountants and insurers;
- Government authorities, certifiers and regulatory bodies where required or authorised by law;
- Service providers who host our website, email and business systems, acting on our instructions.
6. Cookies and website analytics
Our website may use cookies and similar technologies to keep the site functioning correctly and to understand, in aggregate and de-identified form, how visitors use the site. You can configure your browser to refuse cookies, although some features of the site may then be unavailable. Analytics data we receive is not used to identify individual visitors.
7. Data quality
We take reasonable steps to ensure the personal information we collect, use and disclose is accurate, up to date, complete and relevant. You can help us by letting us know if your contact details or project information change.
8. Data security
We hold personal information in electronic and, in some cases, paper records. We use reasonable physical, electronic and managerial safeguards to protect personal information from misuse, interference, unauthorised access, modification or disclosure. Access is limited to team members and service providers who need it to perform their role. Personal information that is no longer required, and which we are not legally required to retain, is destroyed or de-identified.
9. Access and correction
Under APP 12 and APP 13, you may request access to the personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email ceo@jangoconstructau.space. We will respond within a reasonable period, and generally within 30 days. We may need to verify your identity before releasing information, and in limited circumstances permitted by the APPs we may decline a request, in which case we will explain our reasons.
10. Direct marketing
We may use your contact details to send you information about our building and construction services where you have consented or where the law permits. Every marketing message includes a simple way to opt out, and you can also ask us to stop at any time by emailing ceo@jangoconstructau.space. We will action opt-out requests promptly and free of charge.
11. Overseas disclosure
Our team and core service providers are based in Australia. Some website, email or cloud hosting providers may use infrastructure located outside Australia. Where personal information is disclosed to an overseas recipient, we take reasonable steps to ensure they comply with the APPs, in accordance with APP 8.
12. Government related identifiers
We will not adopt, use or disclose government related identifiers, such as licence or tax file numbers, as our own identifier for you, except as permitted under APP 9.
13. Complaints and enquiries
If you have a question about this policy or believe we have breached the APPs, please contact us by email at ceo@jangoconstructau.space with the subject line “Privacy”. Please include details of your concern so we can investigate. We aim to acknowledge every privacy complaint promptly and to resolve it within 30 days. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992. No personal information is required to make a complaint to the OAIC.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The current version is always published on this page. This policy was last updated on the date shown at the top of this page.
15. How to contact us
Jango Construct Pty Ltd
Building and construction services · Melbourne VIC
Email: ceo@jangoconstructau.space
Website: jangoconstructau.space